BlaBlaCar
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
BlaBlaCar Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BlaBlaCar has 2.2 star rating based on 168 customer reviews. Consumers are mostly dissatisfied.
6% of users would likely recommend BlaBlaCar to a friend or colleague.
- Rating Distribution
Pros: Cheap, Available as an alternative, No toll free number for customer.
Cons: Bad service, Customer relationships management, Mensonge.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BlaBlaCar has 2.2 star rating based on 168 customer reviews. Consumers are mostly dissatisfied.
6% of users would likely recommend BlaBlaCar to a friend or colleague.
- Rating Distribution
Pros: Cheap, Available as an alternative, No toll free number for customer.
Cons: Bad service, Customer relationships management, Mensonge.Recent recommendations regarding this business are as follows: "Please my account is unblock", "I need to change a tim", "Juste me rembourser", "985535****", "I don't recommend BlaBlaCar".
Most users ask BlaBlaCar for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top BlaBlaCar Reviews
"I forgot my password"
His password not working. Please send again my forgot password in blabla.please help me again. Blabla
"07 51 12 ** **"
Bonjour je suis Safarova J'ai perdu mon téléphone je peux pas voir mon billets est ce que vous pouvez m'envoyer numéro de réservation Merci
London, England
To refund my money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Ile-De-France
Fotgotten luggage
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Duisburg, North Rhine-Westphalia
Lost luggage
User's recommendation: I need my luggage bag! As soon as possible
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Ile-De-France
Resolved: Refund request
Company fixed the issue and I have been provided with apology. Refund was given
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My booking got canceled
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Paris
Faite attention à un certain AYOUB sur le site c'est un anarqueur j'ai réservé annemasse pour Paris le 92 février à 05h40 il nai jamais venu et même son numéro sur le site ne passais plus après avo
Marrakesh, Marrakech
Remboursement non reçu
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marseille, Provence-Alpes-Cote Dazur
Refund not credited
Preferred solution: Full refund
User's recommendation: very bad bla bla
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Limoges, Nouvelle-Aquitaine
Stranded tourist
Worst experience ever,my friend and I booked a ticket from Paris to Barcelona and we were left stranded at Limoges for to some reason and we will be booked for an alternative bus,its over 24 hours and BlaBlaCar hasn't found solution, we have lost over 400 in this process of figuring out a way out of here and where to spend the nights,no other train or bus to Barcelona unfortunately , its really unfair because we are strangers and we cant speak French and even the driver that brought us was rude. We really want to get out of here!!!and get All our money back.BlaBlaCar should be cancelled completely,
- Poor service
- No toilet in the bus
- Rude drivers
Preferred solution: Compensation for inconvenience and full refund for all expenses
User's recommendation: Do not book with them.BE WARNED
Resolved: Betaling gedaan maar geen bus kaarten ontvangen!!!
Company fixed the issue and I have been provided with apology.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I wait my bus in Bercy diene Paris to Lyon at 11:55but it doesn't arrive
Preferred solution: Full refund
User's recommendation: I advice the others customers not to travel again with bla bla car
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Ile-De-France
Impossible to reach
Preferred solution: Apology
User's recommendation: hands off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Refund
Company fixed the issue and I have been provided with apology. They called me to explain the full situation
Jespère que vous allez bien.
Jai déjà envoyé un mail concernant mon problème qui nétait pas réglé jusquà maintenant, et je ne sais pas quoi faire .
Je vais vous dire mon problème une autre fois , jai réservé un bus de marseille à Strasbourg à 94,26 euro pour le 23 décembre, le montant que vous avez retiré cest 108 euros ce qui veut dire que vous avez retenu à peu près 14 euros en plus , quand meme la facturation était de 94,26 sur mon mail. Merci de revérifier parce que je suis vraiment très
déçu parce que vous mavez pas répondu quavec un mail qui na rien réglé de mon problème. Veuillez trouver ci-dessous un capture décran de ce qui était retenu de ma compte et la facturation pour que vous comparez entre les deux.
Merci en avance
Je suis à l'attente de votre réponse.
Cordialement,
Gina FRAÏM.
Preferred solution: I just want to get back the difference between what i paid and what i should have been paid the 14 euros and and keep my reservation for the bus
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Villarejo De Salvanes, Madrid, Comunidad De
Resolved: Reimbursement
Company fixed the issue and I have been provided with apology. It's took time..
but I have contact with my bank account. They resolve the issue.
Perpignan, Occitanie
Un remboursement de trajet
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beauvais, Oise
Book tickets not yet
User's recommendation: I need to change a tim
Companies Similar to BlaBlaCar
FlixBus
“I tried to purchase a ticket yesterday online which I normally did with other companies but I was having...“
Lyft
“Are you doing? I applied like a candidate recently like almost 2 months I submitted all documents they...“
Bolt
“Dear Sir/Madam, I am compelled to urgently contact you regarding an unacceptable incident that occurred...“
inDrive
“Sorry me. Sorry me. Sorry me. Sorry me. Sorry me. Sorry me sorry me. Sorry me. Sorru me. Sorry me ....“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.